Frequently Asked Questions

Shipping, what is inside, how to use each piece, and returns. If your question is not here, call (518) 288-8215 or email Contact@everlinecommerced.com and a person will answer.

Orders & Shipping

Inside the box

Using your box

Returns & Gifting

Still need a hand?

Phone

(518) 288-8215

Contact@everlinecommerced.com

Mailing address

EVERLINE COMMERCE LLC · 2425 Summers Ln, Unit 16 · Klamath Falls, Oregon 97603

Send us a message

Frequently Asked Questions

Orders & Shipping

How much is shipping?

When will my box arrive?

Can I track my order?

Which payment methods do you accept?

Is the packaging discreet?

Inside the box

What is in an Everline box?

Who makes the pieces?

Can I swap an item in a box?

Does a box arrive as a gift?

Are your boxes a medical treatment?

Using your box

How do I warm the lavender heat pillow?

How should I burn the cedar candle?

How do I care for the linens and wool?

Are there allergens in the boxes?

How long do the teas, preserves and soaks keep?

Returns & Gifting

What is your return window?

How do I start a return?

How long does a refund take?

What if my box arrives damaged?

Can I send a box directly to someone else?

Still need a hand?